Request Deadfloor account or data deletion
Email support@currenture.com with subject “Deadfloor account deletion request” to request purchase-account and associated-data deletion without opening the game. Identify Deadfloor and describe the request. We verify requests proportionately; do not email passwords, identity tokens, raw purchase tokens or payment details.
In the game, use Privacy & Services > Purchase Profile > Request Deletion, sign in if needed, read the warning and confirm separately. Signing in or preparing a request deletes nothing. Resolve unfinished deliveries first: uncredited consumables can become unrecoverable.
Confirmed deletion removes account-linked raw identifiers, tokens, offers, grants and restoration journals across linked Deadfloor profiles. Keyed pseudonymous anti-replay and once-only markers and minimal ownership/refund facts remain, without automatic expiry, subject to continued-necessity review. Provider operational/security and recovery histories are separate.
A connection failure is not proof of completion. Interrupted requests can be checked after sign-in. This does not delete local progress or paid balances, Google accounts, Play history, request refunds or erase separate advertising/Analytics records. Android app-storage controls remove local saves; preserve any supported backup first.
Use native controls to withdraw optional statistics and reopen required ad privacy choices. Local resets do not erase historical provider records. Contact support for access, correction, deletion or retention questions; applicable rights and legal deadlines remain.
Read the Deadfloor privacy policy for retention and provider information, or visit support for help.
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